Payment Policy

We are committed to providing our customers with a seamless shopping experience at Simply Basics. To ensure transparency and convenience, we have outlined our payment policy below:

1.    Payment Methods

We offer multiple secure payment options to make your shopping experience as easy and flexible as possible:

•    Credit/Debit Cards: Visa, MasterCard, American Express, and other major cards.

•    Net Banking: Available for all major banks.

•    UPI (Unified Payment Interface): Google Pay, PhonePe, Paytm, etc.

•    Cash on Delivery (COD): Available for select pin codes, with an additional handling fee (if applicable).

2.    Payment Currency

All payments are processed in INR (Indian Rupees). International customers may be subject to conversion fees imposed by their payment provider.

3.    Payment Security

We ensure that your payment details are protected. All transactions made on our platform are encrypted using SSL (Secure Socket Layer) technology, and we do not store your payment information on our servers.

4.    COD (Cash on Delivery)

Cash on Delivery is available for select locations. For orders opting for COD:

•    Please ensure the exact amount is ready by the time of Delivery.

•    In case of rejection, repeat COD orders may be restricted.

5.    Order Confirmation

Your order will be confirmed upon successful payment. You will receive an order confirmation email with your payment details and a summary of your purchase.

6.    Payment Failures

If your payment fails:

•    Check if your card details, net banking information, or UPI credentials are correct.

•    Ensure that your account has sufficient balance.

•    Contact your bank or payment provider for further assistance.

•    You may also try an alternative payment method.

7.    Refunds & Cancellations

•    Refunds will be processed as per our Refund & Return Policy.

•    In case of cancellations, payment refunds will be credited back to the original payment method within 7-10 business days.

8.    Taxes and Charges

The product price includes all applicable taxes. Any additional charges (e.g., shipping and COD fee) will be displayed before final payment.

9.    Customer Support

If you have any questions or issues related to payments, feel free to contact our customer service team at [insert email/phone number], and we'll be happy to assist you.

Simply Basics - Natural Living, Simplified


OUR VALUES

  1. Purity: We are committed to delivering products free from harmful chemicals and additives, ensuring that your consumption and use are as close to nature as possible.
  2. Sustainability: Protecting the environment is at the of everything we do. From our sourcing to our packaging, we prioritize eco-friendly and sustainable practices.
  3. Integrity: We believe in transparency in our ingredients and processes, ensuring you can trust the products you bring into your home.
  4. Community: We support local farmers and artisans by sourcing our products directly from them, thereby promoting traditional crafts and ensuring fair trade.
  5. Wellness: Our range of products is designed with your well-being in mind, offering nourishment for the body, mind, and soul.

OUR VISION

At Simply Basics, our vision is to bring the purity of nature into everyday lives by offering wholesome, all-natural products. We are unwavering in our commitment to quality, striving to become a trusted household name for those seeking sustainability and authenticity. Our mission is to create a positive impact on the health of our customers of all ages and the environment by promoting natural, clean, and ethically sourced ingredients.

CONNECT WITH US

Flat No. T2, 4th Floor, Priya Apartment, Raj Bhavan Road, Somajiguda, Hyderabad, Telangana, 500082

Landmark: Kritunga Restaurant

Email: info@simplybasics.in

Phone: 7997511155

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SIMPLY BASICS

Simply Basics is more than just a brand - it's a philosophy of simplicity, authenticity, and purity. We offer a carefully curated selection of all-natural products, including Cow ghee, buffalo ghee, handmade beeswax and soy wax candles, artisanal soaps, and the finest whole spices sourced from across India. Each product is crafted with the utmost care and attention to detail, ensuring we preserve every ingredient's natural goodness.

Our journey began with a simple belief - that nature provides everything we need to live a healthy, balanced life. By reconnecting with traditional methods and ingredients, we bring you products that enhance your everyday routine and support a healthier, more sustainable way of living. At Simply Basics, we warmly invite you to experience the transformative difference that nature can make in your life.

Copyright@Simply Basics